Tell us what’s happening.
Share your location, the affected drains, and whether there’s an active backup.
1-800-CLOGGED / STATEN ISLAND, NY
A clear drain.
A calmer day.
Sewer and drain service for Staten Island homes and businesses. Call 24/7 to discuss a blockage, backup, or slow drain.
01 / WHAT WE DO
Big backup.
Small slowdown.
We know the drill.
Focused expertise in sewer and drain systems. Find the service that fits your problem—or call us and describe what’s happening.
Not sure where to start? ↗01 / SERVICE↗
Sewer & drain cleaning
From a slow kitchen sink to a blocked main line, get help finding and clearing the obstruction.
Explore service →02 / SERVICE↗High-pressure water jetting
High-velocity water cleaning for sewer lines, grease buildup, and difficult obstructions.
Explore service →03 / SERVICE↗Camera inspection & locating
Video pipe inspections help identify obstructions, reveal line conditions, and guide the next step.
Explore service →04 / SERVICE↗Root cutting & treatment
Root cutting and treatment options for roots that have entered a sewer line.
Explore service →05 / SERVICE↗Storm drains & catch basins
Cleaning and maintenance for roof drains, floor drains, storm sewers, and catch basins.
Explore service →06 / SERVICE↗Pumps & flood solutions
Sewage pump service, sump systems, lift station maintenance, and flood-related drain problems.
Explore service →DON’T WAIT ON AN ACTIVE BACKUP
Some problems
can’t wait until morning.
For sewage backup, flooding, or an urgent blockage, call directly.
Confirm availability and arrival timing with the team.
Service illustrationThe right equipment.
A clearer picture.
A clearer picture.
02 / YOUR LOCAL SPECIALISTS
Built for the work
below the surface.
Response Service Group Inc.—also known as 1-800-CLOGGED—is based right here on Staten Island. Our focus is sewer and drain maintenance, with a dedicated staff and specialized service trucks.
01
Focused on sewer & drain work
From everyday drain stoppages to main sewer lines and catch basins.
02
Equipment for the problem
Camera inspection, water jetting, root cutting, and vacuum service.
03
Homes. Buildings. Businesses.
Service for residential and commercial properties, condos, co-ops, and HOAs.
03 / FROM THE FIRST CALL
A clear path
back to normal.
Know what to discuss, what to ask, and what comes next.
Talk through the plan.
Confirm availability, access requirements, and the assessment and pricing process.
Understand the next step.
Ask what caused the issue and whether further inspection or maintenance is recommended.
04 / FROM LOCAL CUSTOMERS
The work matters.
So does the experience.
Highly recommend fixed my drain back up when no one else could figure it out.
Joan Jacobs
Google review · via Birdeye
WHAT CUSTOMERS HIGHLIGHT
Communication.
Professionalism.
Getting the job done.
Customer reviews describe clear explanations, help with scheduling, and efficient drain and sewer service.
Find us on Google ↗05 / CLOSE TO HOME
Staten Island.
Our home base.
Based at 137 Van Pelt Avenue, our team serves Staten Island homes and commercial properties. Call to confirm availability for your address.
View our location ↗01
North Shore
Mariners Harbor · Port Richmond · St. George
02
Mid-Island
New Springville · Willowbrook · Dongan Hills
03
Outside Staten Island? Call to discuss your location.South Shore
Great Kills · Huguenot · Tottenville
Do you offer emergency service?+
Yes. Response Service Group lists 24-hour, seven-day service. Call (800) 256-4433 for an urgent drain or sewer problem and confirm current availability and arrival timing.
How much will the service cost?+
The cost depends on the issue, access, and equipment required. Explain the problem when you call and ask the team to confirm pricing and any dispatch or diagnostic charges before authorizing work.
Do I need drain cleaning or a camera inspection?+
Cleaning addresses an obstruction. An inspection helps investigate the cause and condition of the line. For repeated backups or suspected root intrusion, discuss whether both are appropriate.
Do you work with commercial properties?+
Yes. The company lists residential and commercial sewer and drain work, including service for condos, co-ops, and homeowners associations. Call to discuss your building and access requirements.
Can I book an appointment online?+
To arrange service, call the team directly. You can use the service-call planner on our contact page to prepare the details. It does not send a request or reserve an appointment.
ONE CALL STARTS THE CONVERSATION